malkuthro-ComfyUI-Koolook/SUPPORT.md

Support

Kforge Labs is easiest to support when reports include the exact context needed to reproduce the problem.

Before Opening An Issue

Try the quick checks first:

Problem	First thing to try
The Kforge Labs tab is missing	Restart ComfyUI and check the terminal for [Koolook] messages.
The Help guide does not open	Allow popups for the ComfyUI page, or open web/guide/index.html directly.
A workflow loads with missing nodes	Use Tools -> Install missing packs in Kforge Labs, or ComfyUI Manager's Install Missing Custom Nodes flow.
Snapshot save/load fails	Use Snapshot -> Save to... or Load from... and choose a writable snapshot folder.
A loaded snapshot looks older than expected	In Snapshot -> Load, select the snapshot and check Recovery auto-saves for a newer recovery copy.

Bug Reports

Open a GitHub issue: https://github.com/malkuthro/ComfyUI-Koolook/issues/new/choose

Please include:

• What you were trying to do.
• What happened instead.
• Steps to reproduce the problem.
• Your operating system.
• Your ComfyUI version or commit.
• Your Koolook version or commit.
• How you installed Koolook: ComfyUI Manager, Comfy Registry, or manual git clone.
• Relevant terminal output with [Koolook] lines.
• Browser console errors, if the issue involves the sidebar.
• Screenshots or a small workflow JSON when visual state or workflow loading matters.

What Not To Share Publicly

Before attaching logs or workflow JSON, remove:

• API keys and tokens.
• Private file paths that reveal client or project names.
• Private prompts, references, images, or generated media.
• Personal contact details.

Questions And Feature Requests

Use GitHub Issues for now. A reproducible bug report is best as a bug issue; workflow questions and feature ideas can use a regular issue with enough context to understand the use case.